I live in [insert country here] and would like to purchase from your store. Do you ship internationally?
Gift baskets and snacks cannot be shipped internationally. International orders for products at http://marciesgifts.com must be over $500.00US. Additionally, you will not receive free shipping on your order and the shipping prices will be higher than on our shipping chart. It may also take up to 4 weeks to arrive depending on customs. Gift baskets will not be shipped internationally. Please e-mail us with the items you wish to order and we will be able to tell you the total price. THERE ARE NO REFUNDS FOR ITEMS THAT ARE STUCK IN CUSTOMS
What types of payments are acceptable?
You may purchase items using money orders or cashier's checks. For security reasons we cannot accept personal checks from new customers. Orders over $200.00US receive free shipping. You may also pay online with a debit/credit card with the visa, mastercard, or american express logo.
How long does it take for me to get my order?
Please allow 48 hours for processing of your order. You should receive your items within 5-10 business days after processing. Online orders submitted after business hours and weekend orders will be processed the following business day. All orders are processed after payment has been received.
Do you have rush delivery available?
Yes, but it costs extra. Items with rush delivery requested cannot receive free shipping. Gift baskets may have 3-day, 2nd day, next day, or saturday delivery options available. Send us an e-mail with the items you wish to purchase with rush delivery and we will give you the total prices.
Can I get a refund?
Perishable items (Food) are non-refundable. You have a 30-day grace period to ask for refunds on other items from http://marciesgifts.com. Refunds are only given if the item was broken or the wrong item was sent. Items must be returned to us for a refund of the purchase price (this does not include shipping). You may also request replacement of a damaged item instead of a refund.